Why is there no signal on the TV with a set-top box and what should I do?

Many owners of equipment using a digital set-top box want to understand why there is no signal on the TV. In most cases, translation problems are easily resolved without calling a wizard or contacting a service center. It is worth talking in more detail about what to do if the signal on the set-top box disappears, how you can achieve troubleshooting.

Situations when there is no signal on the TV are not so rare. At the first connection of still unconfigured equipment, with a software failure or incorrectly set parameters, modern TVs with a set-top box usually show not "white noise", but the corresponding inscription. If it appears, while there are no reports of preventive work on individual channels, you will have to more carefully study the possible ways of occurrence of a breakdown.

For example, if the set-top box breaks down, the signal from it does not come completely, when turned on, the screen saver of the brand that released it will not be broadcast on the screen. This can be considered a direct indication that the TV is in order. In addition, a broken set-top box does not respond to commands from the buttons and the remote control. If the flashed firmware is to blame, when turned on, the message Reboot may light up on the information display.

There can be many reasons why the signal disappears on a digital TV set-top box, and not always they are directly related to malfunctions of the receiver itself. Moreover, most often the problems are temporary. When connecting via an antenna, the loss of the TV signal can be associated with other nodes involved in the connection. Sometimes the reception does not work due to maintenance or equipment imperfections. In bad weather, digital TV quite often does not show due to the large amount of interference and poor signal transmission.

The most common causes of such a malfunction should be considered in more detail.

• Breakdown of equipment. Problems with signal transmission are not always caused by its poor quality. Antenna, receiver and TV also have components and blocks that can fail. It is necessary to check the serviceability of each element.

• Weather. If the reason is precisely the precipitation, it is enough just to wait for the change in conditions outside the window. Sometimes only 1 channel package (10 out of 20) works, it is worth checking if all programs are missing.

• Accidents and technical work. They even happen with modern equipment. If the cause of the problem is a breakdown of the main signal source or its preventive shutdown, it is worth returning to TV viewing later. The channels will automatically return to their place in the broadcasting grid.

• Break in the broadcast. A number of channels broadcast non-round-the-clock, interrupting their work for 1-2 hours at night. It is worth using the program guide for details.

• Wrong TV data source selected. In the menu of the TV itself, the set-top box is usually connected via video channels, and not directly. It is worth making sure that when you connect it, the device was put into the desired mode. If the signal suddenly disappears, it is also better to check which mode is on: TV (outdated), AV, HDMI.

• Failed settings. In this case, the STB itself cannot find and broadcast channels. It happens quite often with cheap equipment.

• Weak signal. If the information on the TV screen reports something like this, the cause of the problems should be looked for in the antenna. Perhaps branches fell on it, there was a displacement due to gusts of wind. In addition, if the broadcast from the first connection goes with obvious failures, it is recommended to consider the possibility of installing a signal amplifier. Perhaps its source is simply at a considerable distance.

• I can't set up the equipment, the TV “ignores” the set-top box. This problem is most often encountered by the owners of new set-top boxes when connecting for the first time. In this case, on the TV screen, even if you do everything according to the instructions, the inscription "No signal" flaunts.

• Some channels are missing. In fact, digital TV signal receivers receive 2 multiplexes - packages of 10 programs each. If one of them is mandatory, broadcasted throughout the country, the second may work in certain regions in test mode or not be connected at all. Then you can search for additional channels as long as you like, they still won't appear.

To accurately determine the reasons for the lack of a signal on a TV with a digital set-top box, it is worth checking all possible sources of this kind of trouble. It is better to start by clarifying the presence of a signal on the provider's website - they are available in every region, if preventive work is being carried out, data on this will certainly be found. In addition, you can check the quality of digital TV from your neighbors. If there is no signal on all devices in the house, it is worth waiting for a while until it appears again.

In bad weather or when the antenna is located near sources of interference (for example, a busy road), reception of transmissions may be interrupted for a short time. In this case, you will have to look for ways to move the antenna to the zone of a more reliable signal, or simply change its direction.

When identifying problems with technology, you need to act according to the situation.

1. If the signal is interrupted, and with it the TV or set-top box turned off, you should make sure that the power supply of the house or apartment is not interrupted. When using sockets with surge protectors, you need to check if the shutdown button has worked, if necessary, press it.
2. If the receiver is out of order or "frozen", you should not try to carry out self-repair, especially if the period of the factory warranty is still valid. You need to contact a specialist for diagnosis and possible detection of marriage.
3. If the source of problems is a damaged cable or its contacts, it is enough to simply purchase a replacement. This will completely restore the signal.

The malfunction of the TV in the case of the absence of a signal on it may be due to damage to the input responsible for broadcasting the "picture". If it is damaged, the image will not appear, repair will be required. A temporary solution may be to use other connection methods to broadcast the digital signal from the antenna. In addition, the equipment can be damaged by a power surge in the network - in this case, it is better to contact the service center.

If the set-top box has a settings failure, the only solution is to factory reset. It is carried out in accordance with the instructions attached by the manufacturer.

If you identify an antenna problem as a source, you need to check how tightly the cable is attached to the socket. Besides, it is important to pay attention to the nature of the interference. If they continue for a long time, you need to change the direction of the antenna, experiment with mounting and installation. This will ensure reliable reception of the 20 main television channels.Sometimes it turns out that your own antenna amplifier is not enough, and there is only one way out - to buy new, more powerful equipment.

If you have a problem with the lack of channels on your TV after buying a set-top box, you should choose the easiest way. There is a "hot line" that helps residents of the Russian Federation to switch from analogue to digital broadcasting. In addition, sometimes a simple reboot of a set-top box that is already connected to the TV helps. And also it is worth checking the correctness of the input selection, especially if the connection is made through a "tulip". As soon as the set-top box is recognized by the TV receiver, you can start auto-search for available channels in its menu.

For information on what to do if there is no signal on the TV with a set-top box, see the next video.