LG washing machine smart diagnostics: what is it and how does it work?

LG decided to take care of its customers and introduced a smart diagnostics option. Any owner of a washing machine can check its functionality using a smartphone or mobile phone. It should be noted that not all models of the manufacturer support Smart Diagnosis yet. The app is pretty simple to use and the benefits are obvious.

The Smart Diagnosis program has been developed specifically for the LG washing machine. Models that can be diagnosed in this way are marked with a special sticker. The option allows you to remotely check the performance of the equipment without calling the wizard. As a result, you can reliably determine the cause of the breakdown.

Option can diagnose 85 faults of varying complexity. Thanks to the program, you do not have to search for words for a long time in order to correctly describe the essence of the problem to the master in the telephone mode. The application will not only tell you where the problem is, but also give recommendations on how to fix it.

Diagnostics is performed by sound method. The room should be free of extraneous noise, vibration, high acoustics. All this can distort the data, and the diagnosis will not pass at the proper level. It turns out that in some cases the program cannot give the most accurate answer. Let's list the main advantages of smart diagnostics.

1. Breakage can be detected early. As a result, the repair will be as cheap and fast as possible. And it is also possible to completely prevent the occurrence of a malfunction.
2. Such diagnostics allows do not spend money on calling the master and the time to contact the service center.
3. It happens that professional service is essential. Thanks to smart diagnostics, the foreman can prepare in advance for the trip. Knowing the cause of the breakdown and its severity, the specialist will be able to take with him everything he needs for repairs.

Older washing machines cannot be examined with the program. Nevertheless smart diagnostics is useful in cases where the problem is minor. In most cases the user can immediately solve it by following the advice, and then use the technique as intended.

Almost all modern LG washing machines have Smart Diagnosis support. The technique has many useful functions that provide the most comfortable use. At the moment, more than 150 of the company's washing machines can be examined using a smartphone. Consider the popular models that allow you to use smart diagnostics.

• LG F1296ND4. The narrow washing machine is great for home use. The drum can handle 6 kg of laundry. It is possible to wring out things at 1200 rpm. Users are offered 13 modes of operation. Electronic control is intuitive and easy to use. The washing machine is freestanding, easy to install. Low noise level is considered a big advantage. The technology "6 movements of care" has been implemented. So, the drum can be rotated in different ways, which ensures high-quality and gentle removal of stains from different types of fabric.

• LG F-10B8ND. Narrow direct drive washing machine. The function of different rotation of the drum is integrated depending on the type of fabric and the intensity of dirt. The equipment has a front loading type and is designed for 6 kg. It should be noted that the model is quite quiet. The manufacturer offers 13 washing modes, including separate programs for duvets and children's clothes. There is a “Health Care” wash option that removes various allergens from the fabric. Things are wrung out at 1000 rpm. As a result, the clothes are slightly damp and the fibers of the fabric are not damaged.

• LG F-1096TD... A fairly spacious washing machine allows you to load up to 8 kg of laundry. Thirteen washing modes are offered, including daily and quick. The washing machine is suitable for a family with a child, for children's clothes - a separate program. There is an additional mode that smoothes out small wrinkles on clothes.

• LG F-12U2HBS... Washing machine with direct drive and steam function. Clothes are wrung out at a maximum of 1200 rpm. As a result, the clothes are practically dry and can be ironed immediately. The drum can handle 7 kg of laundry. There are 14 operating modes, including a separate one for dark fabrics. Its peculiarity lies in the fact that soap streaks from the powder are guaranteed not to remain on the clothes.

• LG F1089ND. This washing machine is energy efficient. At the same time, you can wash up to 6 kg of laundry. In standby mode, the technician does not consume energy at all. The washing machine belongs to the narrow category, the depth is only 46 cm. Many proprietary technologies are integrated, including the EcoHybrid drying function and TrueSteam steam. There are “6 movements of care”, which allows you to most effectively cleanse dirt of any intensity from different fabrics. The machine has 13 modes of operation.

• LG TW206W. The mini-machine is designed for daily shallow washing. The drum is designed for only 2 kg. Management is intuitive, touch. The washing machine has Wi-Fi support. The device has 7 programs, including a separate mode for washing underwear. It is possible to use loaded cycles. The model features low noise and vibration levels.

• LG F2H5HS6W. The drum is designed for 7 kg of laundry. The clothes are wrung out at a maximum of 1200 rpm. The Steam technology has been implemented, which is active during the cycles "Baby Clothes", "Hypoallergenic", "Cotton + Steam". As a result, the clothes are delicate and soft. In total, users can use 14 wash modes, among which are quiet and everyday. You can also use your own program.

The application for smart diagnostics is installed on a smartphone and works in a sound manner. To check the functionality, it is enough to have access to the phone and the washing machine at the same time. The connection is made like this:

1. enter the model and code of the equipment in the program;
2. it is necessary to remove or install the lock on the washing machine - it all depends on the model;
3. bring the gadget to the Smart icon, which is located on the body of the washing machine;
4. click on the indicated button.

Self-diagnosis is fairly straightforward. There are two ways to control the process:

• using a simple mobile phone;
• through the LG Laundry & DW app on your smartphone.

In the first case, you should contact the support center, contact a specialist... The operator will prompt a set of numbers to be dialed on the control panel. The phone should be brought by the microphone to the Smart diagnosis icon on the body of the washing machine. In the process of diagnostics, the technician must be unlocked and connected to the power supply. You cannot press any keys other than those dictated by the contact center agent.

This completes the user's participation in diagnostics. The washing machine will beep. The specialist will process the received data and tell you what the problem is. Further it is necessary act according to the recommendations to solve the problem, or wait for the technician to repair.

Controlling diagnostics via a smartphone is more interesting. The LG Laundry & DW program is downloaded and installed on a gadget with an Android or IOS operating system. The menu is completely in Russian, so it's pretty easy to figure it out. After connecting, you need to follow the prompts. The program itself makes diagnostics, process control is not required.

In the process of Smart diagnosis, you cannot control the washing modes, press the keys. Self-diagnosis takes less than 1 minute. The program will give a result, display the essence of the problem. The application gives recommendations that allow you to restore performance. It should be noted that advice comes in a message.

See below for LG Smart Diagnosis technology.