Samsung washing machine UE error: what does it mean and how to fix it?

Even in the work of such reliable household appliances as Samsung, sometimes failures occur. This article will focus on the washing machines of this world famous brand. Rather, how to fix the error that occurs under the UE code.

If during the washing process such 2 letters appear on the display of the Samsung washing machine, it means that something went wrong. This usually happens during the spin phase and starts when the time on the display stops. The drum slows down and stops completely at 7 or 3 minutes. At this moment, the machine displays an error code for the hostess to review. Let's try to figure out what the UE error means and how to get home appliances working on our own.

In some models of Samsung washing machines, the UE error is determined by the code E4. This means that the appliance has detected an imbalance in the drum and the electronics has interrupted the wash cycle. If there is no display on the washing machine, when the drum is unbalanced, mark 60 on the temperature scale lights up, and all indicators begin to flash.

Thus, the presence of self-diagnostics in Samsung automatic washing machines helps to determine the problem without contacting the master. If there is no code on the display after a sudden stop of the wash and a program failure, it is difficult to understand the type of problem.

The most common cause of the UE error is the uneven distribution of things inside the drum. An imbalance is detected if:

• the washing tub is overloaded or underloaded;
• loaded with fabrics of incompatible types, with different moisture absorption capacity;
• together with bed linen, small items are loaded - different weights of items will not allow them to be distributed evenly at the stage of spinning, which means that an imbalance will arise.

Such problems can be prevented if you do not violate the operating rules:

• lay at least 3 medium-sized items for one wash cycle;
• do not wash several double bedding sets at the same time;
• at a minimum load, it is better to refuse spinning or set low speed;
• before starting the wash, the laundry must be sorted by the type of fabric;
• if you sort things by color, it will be possible to extend their operation;
• 800 - the optimal number of revolutions for spinning fabrics in a Samsung washing machine;
• at the maximum drum load, you should follow the special table in the attached instructions, since different modes have their own weight.

Also the UE error code is lit by the indicator on the display when the module is temporarily faulty. And it happens that a malfunction occurs when the washing machine is installed on an uneven surface. There are several ways to remedy the situation, depending on why Samsung issues the UE code.

Before proceeding with the elimination of the problem, it is necessary to drain the excess water that remained after the emergency stop of the machine. It is recommended to use a special emergency hose for this. On the Diamond, Eco Bubble washing machine, it is located behind a small panel at the bottom of the washing unit. You may need a deep bucket and a large rag.

If an error message appears on the display while spinning a pair of T-shirts or baby clothes in a drum rated for a maximum load of 5-6 kg, there is most likely an imbalance. To fix the problem, you need to load enough items into the tank and start the wash cycle again. If the load is not enough, two bath towels, wet and lightly wrung out by hand, can be placed in the drum. Usually, after this, the electronics no longer show the UE code.

If the drum is overloaded, the machine may also refuse to perform a spin cycle. This happens when washing bulky items - blankets, bedspreads, pillows - and it is possible that after a program failure, they will have to be twisted manually.

The appearance of the information code UE when washing incompatible fabrics (synthetics with cotton, terry clothes and raincoat fabric) is solved by sorting things in the drum. Each individual type of matter has a certain weight and the ability to absorb and release water, so the unit cannot distribute the clothes evenly. You will have to lay out the unfinished products on the drum and set the spin program at low speeds.

If the error occurred due to the installation of the washing machine on an uneven floor, it is worth trying to adjust the feet of the appliance to the level. Adjust the legs on the machine, which is in a standing position. After they need to be fixed in one position and resume spinning. It is recommended to place the machine on a solid base whenever possible.

When, when the UE code is caused by a one-time failure of the control panel, a restart of the unit is required. It will need to be disconnected from the power supply for 5-10 minutes. After turning it back on, the problem should go away.

If the door in the washing machine does not open, you need to wait a few minutes. After disconnecting the device from the network, the lock is unlocked automatically. There is no need to try to open it by force. All of the above problems are easily solvable at home. But there may be problems that require the help of a wizard.

Pay attention to the drum. When it turns only in one direction, and the spin is not carried out, a serious malfunction in the electronic unit is likely. Perhaps the relay on the board is out of order or the processor is broken. To diagnose a breakdown or replace a board, you will need to contact the service department and financial investments.

After finding the UE code, you need to start the unit and observe the empty drum. If it remains stationary, then the motor drive belt has become unusable. This element tends to stretch and tear over time. We'll have to replace it.

A broken bearing or wear of the stuffing box is indicated by a strong rumble when the drum rotates. It is advisable to entrust the replacement of these parts to a specialist.

When, when the UE code appears on the display during the washing phase and not the spinning phase, it is important to check the tachogenerator - a sensor located on the motor shaft. It controls the rotation speed of the drum. If the sensor is broken, the part will need to be replaced. But still, most often the UE code can be seen if the rules for operating an automatic washing machine are not followed.

For information on why the washing machine does not spin, see below.