Samsung washing machine DE error: what does it mean and how to fix it?
A modern washing machine is a real lifesaver for every housewife, so any malfunction of it causes a lot of anxiety. It happens that in the process of using the equipment, the DE error appears on the display, and the washing is not carried out - therefore, the question immediately arises of what such a malfunction is and how it can be corrected.
We have prepared for you a small overview of the common causes of such a breakdown and how to fix it.
Decoding the code
The DE code in Samsung washing machines is an abbreviation for Door Error, which in translation from English means "door error". Most often, this problem can be solved on your own, but sometimes you have to turn to the services of a professional master.
When a DE error occurs, users face one of the following problems:
- it is not possible to close the SM door and start washing;
- the door closes, but it does not block;
- the washing machine does not open at the end of the wash.
On machines without an electronic display, indicators usually indicate an error - they light up all at once.
To understand the nature of the malfunction, you must first make sure that the error is not the result of a software failure, and that you have closed the hatch tightly. Most often, if you open the door, remove all interfering objects and close it again, the error code is reset. If this does not happen, then there is a breakdown of one of the elements of the equipment.
Causes of occurrence
We have already established that the DE encoding appears on the monitor of a Samsung typewriter when the hatch door is not fully closed. Let's consider the most common causes of such a malfunction.
The door of the machine does not close, the washing process simply does not start - all this means that the hatch locking mechanism has broken down. Such a problem may arise not only at the beginning of the operation of the unit, but also at the end - then the door remains completely locked at the end of all work cycles, and it will be impossible to open it on our own.
The error signal is reflected at the beginning - this is a sign that the identification module that controls the main work processes in the Samsung washing machine is out of order.
In the process of closing the door, there was no click, and an error appeared - therefore, the UDL hook did not fall into the required grooves. Most likely, the door hinges are warped, and a complete replacement of all elements of the lock is needed.
If the error is displayed and disappears during washing, then most likely the malfunction is associated with the failure of the control board. To eliminate this problem, you need a partial or complete replacement of the loops that connect it to the lock.
How to fix?
Before calling the wizard, you should try to fix the situation yourself. Most often, an error is displayed due to a significant excess of the permissible amount of dirty laundry during washing or too hot water. In the first case, things do not allow the hatch to close tightly, and in the second, the metal overheats and, in accordance with the laws of physics, expands, which causes a slight deformation of the walls of the machine and leads to an error.
In order to try to troubleshoot on your own, you need:
- make sure that the hatch door is fully closed;
- see if the laundry gets on the lock, thus blocking the possibility of closing it;
- check if threads, hair and other foreign objects are preventing the blockage from turning on;
- if there is too much laundry, and the breakdown has already made itself felt during the spinning process, you need to open the lid, pull out half of it, and then restart the spinning;
- if, on the contrary, there is too little laundry, you need to turn off the unit, add the laundry to the required weight, and repeat the cycle.
The problem often lies in the equipment control unit. In this case, it is worth giving the machine a "rest" - disconnect it from the power supply for 15-20 minutes, and then start it again. If the error made itself felt for the first time, then this method can help.
It is possible that the cause of the malfunction is hidden in the electrician - carefully check the contacts of the lock door.
If you have performed all the indicated actions, and the Door error, as before, is lit on the display, this means that the cause of the malfunction requires professional intervention. You need to contact the master.
So, if the DE error is displayed, and the hatch does not block, or at the end of the wash it is not possible to open the door, it means that a complete replacement of the UBL lock is needed.
If the error code is shown at the very beginning of the wash cycle, then, probably, the display module (microcircuit) has worn out and has worked out its entire working life. In the overwhelming majority of cases, it can be repaired - for this you have to completely renew all the radioelements burned out on the board. If the breakdown is serious, then you have to change the module completely.
If the head of the latch physically cannot get into the door lock, most likely pressure has been applied to it, and only replacing the hinge can help.
Sometimes the cause of breakage is damage to the lock, because of this, the door closes, but does not lock with a click. Such a lock must be repaired or replaced.
If the machine gives an error not constantly, but only from time to time, and then it disappears - most likely, the matter is in the electrician, and the wiring in the car is brokena. This can happen anywhere from the place where the lock is locked to the control system unit. To eliminate the malfunction, it is necessary to replace it in whole or in part.
Everyone knows that it is easier to prevent any problem than to fix it later - and in the case of a breakdown of a Samsung washing machine, this rule works 100%. In order to avoid breakage of the door at the most inopportune moment, it is necessary to carry out simple preventive actions:
- do not fill the machine with linen so that the tank is overloaded;
- from time to time, clean all accessible elements and mechanisms of the unit from scale and dirt;
- protect the machine from any mechanical stress;
- install a system of protection against power surges in the network;
- do not put heavy objects on the equipment, since constant pressure causes distortions and deformation of the walls;
- Do not lean against the door when loading dirty laundry, as this will cause the hinges to sag.
See below for how to deal with the DE error.
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