Malfunctions of Samsung washing machines and their elimination

Any mechanical means breaks down over time, the cause of this situation may be various reasons. Samsung washing machines are high-quality household appliances, but they also have the potential to fail. You can fix the problems yourself or by contacting professionals.

Home appliances Samsung today belongs to the most popular products in its category. The main characteristics of the machines are considered to be high quality of washing, durability and reliability. Often, the reasons for the breakdown of a Samsung washing machine are associated with an unstable supply of electricity in the network, poor water quality, and improper use. The most problematic elements of the units include a drive belt, heating elements, a drain pump, a drain pipe, a hose, a filler valve. Malfunctions of Samsung typewriters have the following codes:

• 1E - the operation of the water sensor is broken;
• 3E1.4 - the engine tachogenerator is broken;
• 4E, 4E1, 4E2 - problematic fluid supply;
• 5E - water drain is broken;
• 8E - malfunctions of the engine;
• 9E1.2, Uc - power outage;
• AE - failure of the functionality of the control module;
• bE1.3 - violation in the process of turning on the machine;
• CE - the equipment is overheated;
• dE, de1.2 - the door is broken;
• FE - violation of the ventilation process;
• NOT, HE1.3 - breakdown of the heating element;
• LE, OE - failures in the fluid supply, namely leakage or excess;
• tE1.3 - errors in the thermostat;
• EE - overheating occurred during the drying procedure;
• UE - the system is unbalanced;
• Sud - Excessive foam formation that can occur due to the use of a detergent that is not suitable for this technique.

Thanks to the innovative technologies for the production of Samsung washing machines, the user can find out about its minor problems and fix them with their own hands. Each model of the unit has an electronic display, on which characteristic information appears in the event of a failure. In case of breakdowns, a certain code is displayed on the display and a signal appears. If you know the main fault codes, then the washing machine repair procedure will not create any difficulties. Having turned it on, you need to pay attention to the sound, after which certain characters should be displayed on the screen.

Having deciphered the designations, you can find out about the cause of a possible malfunction. In the event of a chip breakdown, the unit may give a false signal. If different signs appear on the display, then the diagnosis should be carried out with special attention. In this case, the user must hold down the power button, rinse and temperature sensor.

The fact that the Samsung washing machine is broken may be evidenced by the fact that it does not draw water, does not spin the drum, knocks out the machine when it is turned on, turns off during washing, does not wash, jumps during spinning or stops. You should also not ignore the uncharacteristic noise of the unit and the fact that it does not wring out, the drum does not rotate, buzzes, rattles or completely freezes. After the occurrence of malfunctions, it is worthwhile to do their own elimination or contact a service center.

The reason for the lack of water in the machine may be hidden in a blockage. In this case, the first thing the owner should do is turn the shut-off valve, evaluate the water pressure, and also inspect the inlet hose for deformations or kinks. The next step is to disconnect the hose and rinse it under the pressure of water. Next, it is worth removing the filter mesh from the inlet valve, cleaning it from debris. If an excessive volume of liquid enters the unit, it is recommended to check the water inlet valve:

• remove the top panel of the machine;
• disconnect the wires from the valve;
• dismantle the fixing bolts;
• loosen the clamps and disconnect the hoses.

As evidenced by the data of the repairmen of washing machines, often in 2 cases out of 10, the drain problem is hidden in the pump, and the remaining 8 are associated with blockages. In these cases, the liquid drains poorly or does not leave the tank at all. To repair the unit yourself, you will need to do the following:

• open access to the drain elements, in some cases it may be necessary to remove the rear wall. The most convenient way to get to the pump is through the bottom;
• drain the remaining liquid by opening a small hatch below the loading door;
• unscrew the filter plug in a counterclockwise direction;
• turn the equipment over so that the pump is at the top;
• loosen the clamps on the branch pipe and hose, and then remove them from their location;
• eliminate the garbage that is available. Often, buttons, pebbles, and other small objects are found in the sink;
• dismantle the pump, pull out the wire chips and loosen the latches;
• assembly of the structure is carried out in the reverse order.

After the cable has fallen off or is damaged, the movement of the drum becomes slow or the element stops altogether. In order to dismantle the rear wall of the unit, the following measures will be required:

• removing the top cover;
• unscrewing the bolts according to the perimeter of the rear wall;
• detailed inspection of the belt: if the part is intact, then it returns to its original place, you should also pay attention to the absence of damage, cracks on the pulley;
• mounting the cable to the engine and putting it on a large pulley that is located on the tank.

In some cases, owners of washing machines wonder what to do if the water in the drum does not heat up. If the unit does not heat the liquid during washing, this is probably a breakdown of the heating element, but not necessarily. If cold and poorly washed laundry has been removed from the tank, then first of all, you need to check the correctness of the selected program. If such a reason is excluded, then it will be necessary to inspect the heating element.

If, after removing the heating element, it became clear that it was defective, then it should be changed.

If, after completing the wash, the door does not open or close, then it is worth checking its lock. If the lid does not close, then it is worth checking if small objects and debris have fallen into the gaps. After that, it is worth inspecting the door for damage; if necessary, change the rubber element. In the event that when the door is closed, the indicator that it is open comes on, it is recommended to seek help from specialists.

The problem when the unit leaks should be given special attention, since with a large leakage of liquid to the floor, you can get an electric shock. If the machine flows from below at the beginning of the wash, then it is worth changing the hose that supplies the water, as it may be worn out. If water leaks from the container for pouring the powder, it should be cleaned from the blockages.

Fluid leaks can result from cracks in the drain hose. If such defects are found, it is worthwhile to immediately replace the part. If leakage is noticed at the junction of the pipes, then it is required to reassemble them with a high-quality seal. In the case when a leak is observed at the time of water intake, it is necessary to adjust the level of the drain hose, since it may be below the required height.

If, when the buttons are pressed during the selection of the desired mode, the washing unit does not respond to the program, then it is worth restarting the washing machine. In a situation where such an event did not bring results, it is worth seeking help from professionals. The backlight that does not light up or freezes can be caused by moisture getting on the front control panel. In this case, turn off the machine and dry it for 24 hours. If the operation of the display continues to be characterized by incorrectness, then it is worth contacting the service organization.

For a long service life of your Samsung washing machine, you need to use it properly and carefully. In order to prevent premature repairs, experts recommend the following preventive measures:

• strictly follow the instructions for loading the unit, choosing a mode and washing program;
• if necessary, perform several procedures, it is better to take a two-hour break between them;
• regularly monitor the condition of the machine, preventing the appearance of mold and mildew;
• use high quality detergents;
• if it is necessary to change a part, it is worth buying original products, this will significantly increase the life of the unit.

A Samsung washing machine owner who knows the key trouble codes will be able to fix the breakdown easier and faster. If the malfunction is not serious, then it can be corrected on your own. In case of complex breakdowns of equipment, it is recommended to contact a specialist.

Fixing error 5E on Samsung washing machine in the video below.