Why doesn't the printer see the cartridge and what to do about it?

The printer is an indispensable assistant, especially in the office. However, it requires skillful handling. It often happens that the product stops recognizing the cartridge. Most often this happens after installing a new sample or refueling an old one. It is easy to understand this, since the information appears on the screen of the device that the ink has run out. You can fix this problem yourself. However, first you have to deal with the cause of the problem.

If the printer does not see the cartridge, then you should first find out what caused this. Moreover, this can happen both with a new ink tank and after refueling. There are a number of problems with the same message that the printer is out of ink or cartridge out of the box.

1. Most often, the error is caused by an incorrectly installed cartridge. When placing an element in the required compartment, some parts may not be connected properly. It often happens that the slam-shut valve is not fully inserted into place.
2. Installation of equipment of a different brand. Most often, various companies create special locking systems. This is done to ensure that consumers constantly purchase parts and materials of only a certain brand.
3. Product brand and ink type may not match. This leads to the fact that the printer does not see the cartridge and can even fail during operation.
4. Using ink that is applied to the paper in a different way. Some techniques use only a certain amount of paint.
5. Damage to the sensor, which signals that the device is ready to print.
6. Damage or contamination of the chip on the cartridge. Also, the chip can be installed skewed.
7. Some of the steps were incorrect when replacing one cartridge with another.
8. There is no paint in the slam-shut valve.
9. Software error.
10. The chip that monitors the ink level in the device does not work.
11. The printer cannot detect the black or color cartridge.
12. The cartridge is charged but has reached the end of its useful life.
13. CISS malfunction.

Most often, the reason why the cartridge is not visible to the printer lies in in the chip. As a rule, this is due to the fact that the chip is dirty or it does not touch the contacts that are located in the print head. And here damage to contacts in the printer itself - this is the rarest thing that can make the cartridge invisible to the device. It is worth noting that there are a number of specific actions if an inkjet printer gives information about the absence of an ink tank. You should start with shutdown devices for a minute or two. After that, it should be turned on again and initialized.

When the printing technique is on, you should remove and then reinstall the paint container into place. To do this, open the cover of the unit. You must wait until the carriage is in a certain position. After that, you can make a replacement.

It is important to make sure that the cartridge contacts are clean when you replace the cartridge. They must be free of any trace of paint or any results of oxidative processes. For cleaning, you can use regular eraser... It is also advisable to check, and, if necessary, also clean the contacts with alcohol, which are located on the print head of the device. After refueling, it is important to do reset counter, otherwise, the device thinks there is no ink. If you are using a refillable cartridge, you must push the button On him. If there is none, then you can close contacts. Sometimes it is enough for zeroing just get the ink container, and then insert it into place.

In the continuous ink supply system for zeroing, there must be special button... It is worth noting that On some brands of printers, such as Epson, you can reset the ink level using a program called PrintHelp. It often happens that the device sees the original ink tanks, but there is no PZK or CISS. In this case, you should check the contact of the chips cartridge with contacts on the print head. To eliminate this problem, you can use folded pieces of paper, which must be placed on the back of the ink containers.

An important point is even position of chips on cartridges... Often, when you clean them with an eraser, they move. In this case, the chip needs to be aligned and then replaced. Sometimes you have to replace chip on new.

The supply of paint can also be interrupted due to prolonged inactivity of the device without operation. This causes the ink remaining on the nozzles and clamps to solidify. The elimination of this problem is cleaning the nozzle... This can be done manually or automatically. In order for the printer to see the cartridge, it is enough fix the clamps correctlyused to commit. You should also check how tightly closed the cover located above the printing machines. If there is a protective sticker on the cartridge sensors, be sure to remove it.

The old version of the chip is often a bug. Eliminating her cover in purchasing a new cartridge... The inability to recognize the ink bottle can sometimes be hiding in an incompatibility of its type with the toner. The solution will be purchasing a suitable CISS or PZK... It is important after an attempt has been made to eliminate the malfunction, each time to reboot the device.

The first thing to look out for when the printer is not picking up the cartridge is tips given in the instructions. If the cartridge is old, then most likely it is necessary to determine the level of ink in it. When the ink tank is new and of a suitable brand and the installation is done as it should, it is best to take advice from the official support service of a particular manufacturer... Some brands have their own characteristics that must be considered when replacing the cartridge.

It is advisable to purchase CISS or PZK from authorized dealersotherwise there is a chance of buying a counterfeit cartridge. Often, a similar ink bottle from another manufacturer can be passed off as the original. In this case, very often problems arise due to chips. When inserting the cartridge into the machine, never press on it with excessive force. Squeezing the container into the nozzles is more likely to result in more breakage. Also, do not take out the ink container before it returns to its original position. Doing so can damage the printer and also damage the person who pulls out the cartridge.

If the cartridge is refilled for the first time, then you should first ask the advice of professionals. It is advisable to know in advance what type of ink or toner to use before refueling. As a rule, this information is given in the instructions for the device. Do not try to refill containers that are not designed for this.If the ink tank is not refillable, then it is better buy a new... Some CISS provide power from a USB cable or batteries. In this case, it is important to make sure that it is served accurately. Often, when powered from USB, the system has a dedicated indicator. When using batteries, you can simply try replacing them with new ones.

Cartridges, like all parts of the printer, have their own lifetime. It is worth conducting a periodic inspection of the entire device in order to timely identify problems arising in this regard. If anything inside the printer is damaged other than the ink tank, contact a specialized service center. Self-repair can lead to irreversible consequences.

See the next video for what to do if the printer does not detect the cartridge.