Bosch dishwasher error E24
The need to find out what the E24 error means in Bosch dishwashers does not arise too often among the owners of such equipment. However, like any breakdown, it requires attention. An overview of the causes and remedies of the malfunction, as well as tips for a quick solution to this problem, will help to understand everything.
What does it mean?
The display of modern dishwashers is an important source of information that allows you not only to correctly set the operating mode, but also to diagnose the malfunctions that have arisen. The E24 error in the Bosch dishwasher will be drawn on the display as the corresponding code. If the instructions for the technique are available, it will be quite easy to determine what such a signal means. But in the absence of documents at hand with the interpretation, problems may arise.
Error E24 signals that difficulties arose with the discharge of water during the operation of electronic equipment. The reason for the appearance of such a code is most often the following factors:
- sensor malfunction;
- the drain pump is broken;
- the control system has failed;
- blockage;
- Accidental kinking of the drain hose.
These are just a few of the reasons that can be a source of trouble. In most cases, the problem is easily fixed. It is enough to check the condition of the drain hoses, remove the blockage that has arisen, if this is the case.
But there are also more complex situations that require attention, and sometimes complex professional repairs.
Causes of occurrence
When the error message E24 appears on the screen, the Bosch dishwasher will interrupt. Water draining will not be carried out normally. Sometimes this code alternates with other indication options. Moreover, if the wash cycle is started, and the machine gives an error immediately after filling with water, the diagnostic procedures will have to be given a little more attention.
The first thing to check.
- Clogged filters. If the reason is that the dishwasher has not received service for a long time, it has old filters, the water will not be drained until the problem is completely eliminated. An indirect sign that the breakdown is associated with this particular malfunction may be the alternating appearance of codes E24 and E22 on the display. The operation of the device will have to be stopped, the filtration system must be cleaned.
- Failure of the control unit. Like any other electronics, Bosch dishwashers are sensitive to power surges and other external factors. If the E24 error appears immediately after starting the program, when even the water intake has not yet begun, it is worth disconnecting the device from the network, restarting it. Most likely, the software failure will pass without a trace, and the kitchen unit will continue to operate normally. In especially difficult cases, you will still need to call the wizard.
- The drain hose is kinked. If the machine has not been reinstalled, it is unlikely to be the problem. However, if connected incorrectly, this can happen over time. In addition, foreign objects that have fallen or displaced at the location of the communications can pinch the hose.
When an error code appears, it is imperative to check this element along its entire length, if necessary, straighten it.
Of course, the reason may be more commonplace.... For example, if there is a blockage in the outlet pipe, the water will not drain at the end of the cycle. Sometimes the pump gear jams.Typically, this problem occurs when solid debris gets into the tank.
If you do not pre-clean the loaded dishes from large food debris, you can expect that one day the blockage will stop the pump.
How to fix it?
If the E24 error message is constantly on or flashing on the display of the Bosch dishwasher, you can no longer continue to use the unit. Some troubleshooting can be done by hand. In this case, the owner must do what is usually included in preventive measures.
- De-energize equipment.
- Place a container under the drain hole to collect water.
- Disconnect the hose carefully. Check its patency, no blockages or clamps.
- Use a special brush to clean the sewer drain. Sometimes a blockage occurs exactly in this place, and the dishwasher simply reacts to an abnormal situation with an alert in the form of an error code.
- Remove the plastic filter plug if the previous steps did not correct the situation. Extract content. Clean and rinse the filter, and if it is replaceable, install a new one.
In most cases, this is enough to solve the problem with the E24 error. But sometimes a breakdown occurs at the very beginning of the cycle. In this case, blaming the drain block and the sewage system will no longer work. We'll have to check the pump hidden in the body of the device. This can be done only if the tank is empty, there are no dishes or water in it.
Before starting work, the dishwasher must be disconnected from the mains to avoid electric shock.
The further procedure will be as follows.
- The unit turns over on its side.
- The panels in the back are unscrewed. The side ones are also removable.
- The bottom of the dishwasher can be removed. At the same time, the front panel at the bottom is removed.
- Having opened the inside of the unit, you need to find a drain pump in it. It looks like a block with several connected pipes.
- Having found the pump, you must carefully turn it, pull it slightly to the side. Having freed the pump, you should carefully examine it. During long-term operation, the impeller movement can be impeded by debris accumulated on its surface, hair, limescale.
- Sometimes the cause of a pump problem is a lack of lubrication. It can be replenished by treating shafts and other structural elements subject to rotation with special compounds.
- Upon completion of the diagnostics, the technician is assembled, a test run is performed.
If the pump is completely out of order, no amount of "resuscitation" will help it. The burned-out pump will have to be disconnected from the terminals, replaced with a properly working unit.
How do I clean the filter?
Do-it-yourself filter cleaning is also usually straightforward. First, you will have to drain the water manually or in emergency mode. Loosen the dishwasher basket and remove it. Remove all holders.
A filter will appear at the bottom that can be removed and washed. It is better to do this under the pressure of water. You will also have to check the area under the filter. There is a plug, and under it are the blades of the drainage pump.
Accumulating debris often gets here, it is enough to remove it manually.
Reboot
Even this fairly simple process can be difficult for the dishwasher owner. If the E24 error is clearly related to the fact that the electronic unit is malfunctioning, you should not immediately call the service center. First, you need to press and hold the start button on the body for 20-30 seconds. This will be enough for the system to restart. Then you need to activate the work of the usual program - most likely, the technique will load and then begin its cycle as usual.
When is the help of a specialist needed?
Bosch appliances always have a full manufacturer's warranty. While its term is in effect, any unauthorized interference in the operation of the device, dismantling of its parts will be regarded as an excuse to remove these obligations from the company. That's why, if simple measures did not work, it is better to contact the service center to call the master. Provided that the cause of the breakdown was a factory defect, the equipment will be repaired or exchanged at no additional cost. After the expiration of the warranty period, with experience and knowledge, the owner may well cope with the repair himself.
The exception is when the electronic unit is faulty. If it was he who went out of order, a software failure occurred, the technique will need a flashing. And it will be better if it is performed by a specialist who has the official software for installation on hand. If a distinct burning smell appears from the control panel, or if a part of the board is short-circuited or burned out, the electronic unit will need to be completely replaced.
It must also be carried out by the service center specialists.
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