What if the laptop does not see the Bluetooth headphones?

Content
  1. Connection features
  2. Causes of malfunctions
  3. What to do

Bluetooth headphones are convenient to use not only with smartphones, but also with laptops. It happens that the device cannot find the headset, and in this case, the connection cannot be made. There are several reasons why crashes can occur. The problem can be with the headphones as well as with the laptop.

Connection features

Modern laptops are equipped with a Bluetooth module. Laptops running Windows 7 and higher operating systems rarely have problems detecting external devices. To connect, you need turn on the headphones, sometimes you need to additionally activate detection in them. After this, you should activate Bluetooth directly on the laptop by clicking the corresponding icon in the tray.

Some laptops generally have a separate key on the keyboard to activate the wireless data link. The laptop sees the Bluetooth headphones and their name is displayed in the device list. Just click on it to connect. Then the system will do everything automatically and notify the user of a successful connection.

The headphones themselves, when connected, can emit a sound signal or change the color of the light indication.

After the first connection, further connections are made automatically. It is enough to activate Bluetooth on the laptop and turn on the headphones. But still, there are times when the laptop simply does not see the headset. The headphone name does not appear in the list after activating all required services.

Causes of malfunctions

Wireless headphones can be used for games, movies, music, and for communication. This is quite convenient, because there is no need to be in close proximity to a laptop. The reasons why the accessory is usually not detected are presented below:

  • No driver... This can happen if the laptop is running Windows 7. Newer systems find drivers automatically. In this case, everything you need to install from the disk, which usually comes with the headset. Also, the driver can be downloaded from the official website of the headphone manufacturer.
  • Bluetooth model not available... It may not be present on the laptop at all. In this case, you need to use an adapter. The device is connected to the port and used as an external module. It may also need drivers.
  • Traffic failure has occurred, due to which the devices do not perceive each other. This is usually due to the fact that the user forgot to activate Bluetooth on a laptop or headphones. Another option is too much distance between devices. When connecting, it is better to bring the headphones as close as possible.
  • The laptop may not see the headset also because it is already connected to another gadget or device. Simply unplug the headphones and repeat the pairing procedure.
  • Device incompatibility... Sometimes technology just can't work together. The earbuds may be outdated or simply use a different version of Bluetooth.
  • Hardware or software failure. The signal may be too unstable. In this case, the system will connect to the headphones over and over again in order to interact well. Better to restart the headset yourself and manually establish a connection.
  • The headphones may be turned on but may not function properly. In other words, they could break. It's easy to check - the headphones are not connecting to another device. It is worth replacing them with others under warranty.
  • In case of emergency interruption of the module Bluetooth it may not start working correctly... This happens when the laptop suddenly turns off or as a result of a virus attack. It is worth restarting the system and the module.

What to do

If the laptop does not see the wireless headphones, then the first thing to do is both devices should be restarted... It is possible that after this, exactly those errors that prevented detection will be reset. Another option is turn off the Bluetooth module on the laptop and turn it on again. It is possible that it does not work correctly.

If the problem occurs on a laptop with Windows 7, then you should check the drivers. You can install them from the disk or find them on the official website of the laptop manufacturer. If a USB Bluetooth adapter is used, then it also requires a driver. After installing it, you must press the key to enable data transmission over the wireless channel. Usually, if the matter is in the driver, then the Bluetooth icon disappears from the quick access bar.

It is quite easy to determine which of the devices is the source of the problem.... It is enough to try to connect the headphones to another gadget. If possible, you should connect another accessory to your laptop. If the reason is still in the headphones, then you can contact the service center.

It happens that the reason is even simpler than one might think. The headphones may not be detected by the laptop if they are low. It is worth connecting them to the mains and trying to reconnect. It is important to make sure the headset is turned on. In some cases, you need to separately activate the detection mode.

The laptop does not see the headphones, if they are already paired or used with some kind of gadget... For example, if the headset is connected to the phone, the laptop will not pick it up. Disconnect the headphones from all devices and restart. This usually solves the problem.

Some laptops cannot communicate with multiple Bluetooth devices at the same time. For example, a wireless mouse or keyboard is already connected to the laptop. In this case, the laptop will ignore the redundant device and simply will not display it in the list. You can try disconnecting all wireless peripherals and trying to connect again.

Additionally internal service must be running for bluetooth to work... It is quite simple to check its activity. You need to press the key combination Win + R, a command line will appear. Enter in the free field “services. msc "and click on the" OK "button. As a result, a window with all system services will appear.

Find the name Bluetooth Support Service in the list. It is possible that this feature is disabled. The fix is ​​simple. Right-click on the name of the donut and select "Start" or "Run" from the menu. After activating the service, restart the Bluetooth module. In most cases, the headset becomes visible.

If all else fails, then there is only one option - contact the service center. If during the diagnostics it is established that the Bluetooth module in the laptop is broken, then you can simply install an external adapter. If the problem is in the headphones, the specialists will repair or replace them.

It is worth noting that in most cases, these options do not have to be addressed.

A more detailed overview of connecting Bluetooth headphones to a laptop in case he does not see them is presented in the following video:

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